Last updated: 2026-08-27
Before service
Any applicable diagnostic, dispatch or service fee should be explained before an appointment is confirmed. Cancellation terms can depend on the specific appointment and any costs already incurred.
Parts and special orders
Special-order equipment or parts may be subject to supplier return restrictions, restocking charges or non-refundable terms. These conditions should be explained when applicable.
Questions
Contact office@broadhomeservices.com or call (307) 435-9758 with a billing, cancellation or refund question.