What areas of New Jersey do you serve?
Broad Home Services serves customers throughout New Jersey. Major city pages are provided on the Service Areas page, and customers can submit any New Jersey city or ZIP code for availability.
Customer questions
Frequently Asked Questions
Answers about service areas, plumbing, HVAC, appliances, brands and scheduling.
Where is Broad Home Services located?
Our public business base is Jersey City, NJ 07310. We do not publish a street address because customers do not visit our location; we travel to service addresses.
What plumbing work do you handle?
Service requests include drains, leaks, water heaters, toilets, faucets, sinks, sump pumps, garbage disposals, pipes, sewer or main-drain concerns and other residential plumbing needs.
What HVAC systems do you service?
We accept service requests for central AC, furnaces, heat pumps, ductless mini-splits, thermostats, air handlers and related heating and cooling equipment, including replacement needs.
What appliances do you repair?
We accept requests for refrigerators, washers, dryers, dishwashers, ovens, ranges, cooktops, freezers, ice makers, compatible microwaves and other major household appliances.
Do you service all brands?
We work with many major brands and additional manufacturers. Serviceability depends on the model, equipment type, parts and job requirements. We do not claim manufacturer authorization unless specifically stated.
Do you offer replacement when repair is not practical?
Yes. Depending on the equipment and job, replacement can be discussed when the customer prefers it or repair is not practical.
Are you open seven days a week?
Our published service-request hours are 8:00 AM to 6:00 PM, seven days a week.
How do I request service?
Use the online request form or call the published phone number. Include the city or ZIP code, service address, problem, and brand/model when available.
Do you guarantee a same-day appointment?
No. Appointment timing depends on route, job type, parts, technician availability and the service location. The office confirms availability for each request.
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